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Frequently Asked Questions

Community Guidelines

Our community guidelines must be followed by anyone who searches for a lawyer on our platform.

Read the guidelines here

I am a client

I have a legal problem. What do you advise me to do?

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For a legal issue, please contact DIRECTLY the lawyers registered on the platform.

How much I pay for searching a Lawyer?

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Searching a lawyer is totally FREE.

How about contacting a Lawyer? Do I need to pay anything?

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No, contacting a Lawyer is FREE also. You will have to pay only the fee of the Lawyer, which is decided and communicated by the Lawyer himself.

How do I find a Lawyer?

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Go to the search bar on the main page and write the area of expertise of the Lawyer you search for or directly something related to your legal problem. After, underneath it, choose your city or the city where you need the lawyer to be. This will return a list with the most reliable and available Lawyers. You can just scroll through their profile and choose the favourite or favourites ones. You can contact them directly by accessing the button "Message Lawyer".

Feel free to contact more Lawyers to ensure that you are satisfied with your selection and you get your answer faster.

Do I need to create an account to search for a Lawyer?

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No, you can search for a Lawyer FREE and without any disturbance! In order to contact a Lawyer, though, you will have to create an account, where you will be requested to put your name and family name. We do this for the security of the platform and because we believe Lawyers should know who they talk to.

How do I know if I need a lawyer?

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This depends greatly on your legal situation. Most of the times, if you don’t know what to do in a specific situation or you cannot find your answers by yourself or you are not sure if what you know is right then it means that you need a Lawyer. If you are sure about the legal requirements of your situation, and the procedures you must follow, then most probably you can solve your legal problem by yourself.

How fast will I receive the answer from the Lawyer that I contacted?

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Usually, Lawyers prefer to answer as soon as possible, as it is also their interest to have you as a client. In average, a Lawyer answers somewhere around 48 hours. However, the response time might differ from Lawyer to Lawyer depending on their workload. This is also, one of the reasons we advised you to contact more Lawyers for your problem.

How much is the fee of the Lawyer?

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This will be discussed in detail directly with your chosen Lawyer. We don’t set a fixed fee for all Lawyers. Each Lawyer freely sets their own fee, based on their specialisation, years of expertise, and difficulty of your legal situation. Also, some lawyers offer Free Consultation for their first meeting, but this depends on each Lawyer and their business strategy.

How do I choose my best Lawyer?

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Choosing the Lawyer that you need might depend on various factors. Also, what is best for you is not best for everyone. That’s why we can’t tell you what is best the lawyer for you. However, we can tell you what information you can look for on our platform and take in consideration when choosing the Lawyer you want to contact.

  • Areas of expertise: Do you know what is your legal issue? Do their areas of expertise relate to your legal matter?
  • Location: Do you want someone from your city? Or you have maybe a legal problem in another locality? Is it important for you where the Lawyer in located?
  • Details about their practice: Do you prefer someone with many years of practice? Or you prefer someone younger and maybe cheaper?

Are Lawyers offering free consultancy?

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In general, any consultancy (question, advice, strategy, etc.) implies the payment of a lawyer's fee. Some lawyers offer Free Consultation for their first meeting, but this depends on each Lawyer and their business strategy. Go ahead and ask them!

Are Lawyers providing pro bono consultancy?

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In general, any consultancy (question, advice, strategy, etc.) implies the payment of a lawyer's fee. In civil law matters, pro bono consultancy can be provided only in specific situations and the Lawyer can decide freely if he wants to do it or not. The best way to find out is to ask the Lawyer directly.

For more details about pro bono consultancy, please read here [RO].

On the other hand, ‘legal aid’ is provided by the state, and it can be asked for directly to the judge or Bar Association. ‘Legal aid’ is provided mainly in criminal law matters. There are situations when ‘legal aid’ is provided in civil law matters, related to the tax on the legal claim you need to pay. For this, a Lawyer can help you also. Go ahead and ask you Lawyer this!

Is it OK if I contact more Lawyers for the same legal issue?

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Of course! You can contact multiple Lawyers without any cost or obligation to continue. We are even advising it so that you get the best answer, as fast as possible. This will also help to find the perfect lawyer for you.

How can I find out about the developments of my case?

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Once the Lawyer accepted your case, all the communication will be dealt between you, as a client, and them, as a Lawyer. All the discussions will be dealt through the means chosen or communicated to you by the Lawyer.

Can I contact you?

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Of course! If you haven’t found the answer to your question or want to send us feedback, please write to us at contact@avoteca.com.

Please do not write to us about your legal issues. We do not offer legal advice and/or consultancy.

I am a lawyer

What do I win by being on Avoteca platform?

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More clients! Our professional market-leading platform, together with the top team members, experts in legal, technology and marketing, are here to showcase the top expertise and reputation of all member Lawyers of Avoteca community. This means, of course, more clients for you!

How do I register on the platform as a Lawyer?

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Nothing simpler than that! Select the ‘Sign up’ button from the top left page. Fill in your e-mail address and password, and voila! You have an account on Avoteca platform.

What details do I need to put on my profile?

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After you create your account, you will be redirected towards a 2-minutes Welcome Wizard, where you will need to add some of your information. That will help us verify your status of a Lawyer, you need to provide us with your name, family name, and city of your business. For clients to find you better, you can add your areas of expertise and a short description of your practice. If you choose the subscription plan, you will be able to add more details about yourself, such as spoken language, phone number, office address and others.

Can I receive a message from my client immediately my account is created?

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After we verify that you are a qualified lawyer, we will make your profile visible and the clients will be able to contact you directly.

How will I know that a client sent me a message?

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You will be notified through your email. As we do not store messages on our server, all communication is forwarded directly towards your email service provider of the e-mail address you used for creating your account. We advise using an email service provider that guarantees maximum security and confidentiality.

Can I answer my client directly?

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Of course! You will receive an email with the client’s message at the emails address used to create your account. To answer your client, just click on the link that will appear immediately after the message.

What do I do if I am not available or I need refuse the case? I don't want to be rude, but I don't have to pay.

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For such situations, we have predefined three versions of response that you can use for free, without using your credits. The three answers appear at the bottom of the answer form, by clicking on the link that will be sent to you by email together with the client's message. The predefined answers you can choose from are: I am not available, It is not my expertise, It is not the competence of a lawyer.

Do you set the fees for my services?

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No, we will never do that. You are free to set your fees, collaboration conditions and everything related to your client. Also, you will communicate all these directly to your client, so you will not need to describe all these on your public profile.

You will ask the client to pay my fee on the platform?

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No, he will pay your fee directly to you. As we do not set the fee, we also do not ask the client to pay your fee to us. You communicate directly to the client all the details about your collaboration, including the means of payment of your legal fee.

What do I need to pay to be on the Avoteca platform?

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To create your account on Avoteca platform and to be visible to potential clients is FREE of charge.

If a client contacts you, in order to answer, you can choose from two payment systems, pay-as-you-go and a subscription plan. You will see the two payments plans once you are verified as a registered lawyer. Don’t worry, you will not be charged anything until you don’t approve it. You have nothing to lose. You are visible for potential clients for FREE anyway.

Can I register only as an individual lawyer?

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You can register regardless of your legal form of exercising the profession. However, in order to verify your status as a lawyer, we will need your name and place of activity.

What should I do once I am on Avoteca platform?

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We like to think about us as a community, so, as in every community, respect, empathy and consideration are the powers which move the community further. We expect you to treat your potential clients like all your other clients, at the top standards of the legal profession. Also, we encourage to contact your colleague lawyers whenever you need collaboration or representation at a distant jurisdiction court and share your knowledge, advice and support.

Can I contact you?

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Of course! If you haven’t found the answer to your question or want to send us feedback, please write to us at contact@avoteca.com.

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